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Porsche - Warranty information

Warranty information

Porsche New Car Warranty extended by 3 months.

The current extraordinary situation has created challenges and restrictions for all of us in many respects. We continually strive to offer our customers the best service wherever possible and to make your everyday life a little easier, at least in terms of your mobility. To help achieve this, we are offering all customers with Porsche vehicles whose New Car Warranty expires between March 1, 2020 and May 31, 2020 a free extension of the Porsche New Car Warranty and the Porsche Assistance services it contains for an additional three months. If you have already purchased a Porsche Approved Warranty Extension during the New Vehicle Warranty period which will start between March 1, 2020 and May 31, 2020, it will have its validity extended for a further three months free of charge. The original Porsche Approved Warranty Extension start date will remain. This three month extension does not apply to Certified Pre Owned Vehicles or Stand Alone Porsche Approved Warranties. Please contact your local dealer for support with these particular warranties.
The extension is applied automatically to your existing warranty, there is no need to do anything additional. If you should still have any questions, please do not hesitate to contact your Porsche Centre.

Q & A

1. What exactly does the extension of warranty mean?

Due to the worldwide restrictions caused by Covid-19, every Porsche driver whose new vehicle warranty expires between March 1, 2020 and May 31, 2020 will receive a free extension of the new vehicle warranty for another three months.
Example: If the last day of your new vehicle warranty was on March 20, 2020 you will receive the extension for another three months until June 20, 2020. A new vehicle warranty ending on May 15, 2020 will be extended until August 15, 2020 etc.

2. Which vehicles are covered by the extension of warranty?

All Porsche vehicles for which the new vehicle warranty expires between March 1, 2020 and May 31, 2020 benefit of the free extension of the new vehicle warranty for another three months. This also applies if you have already concluded a Porsche Approved Warranty following your new vehicle warranty.

3. I have already concluded a Porsche Approved Warranty following my new vehicle warranty. This now overlaps with the extension of warranty. Do I lose this time of the Porsche Approved Warranty or will this time be added at the end?

You do not lose any time of the Porsche Approved Warranty. For the period of overlap, you are covered by the extended warranty. You will also receive a free extension of your Porsche Approved Warranty for further three months, if this begins between March 1, 2020 and May 31, 2020 following a new vehicle warranty.

4. What do I have to do to make this claim?

Do not have to do anything. If your vehicle qualifies for the warranty extension, your Porsche Center will automatically consider the extension.

The warranty periods begin on the day of delivery to the customer. The following periods apply:

Warranty Periods for Latin America excluding Puerto Rico

  • 2 years warranty for all new vehicles;
  • 2-year warranty for genuine Porsche parts, exchange parts and accessories, which are used or sold outside of warranty work. The warranty period for Porsche parts which are used in connection with warranty work ends contemporaneously with the warranty period for the purchased item which has become defective;
  • 3 years for the paintwork;
  • 12-year long-life warranty against rust holes in the bodyshell. (Please refer to the conditions in the Warranty and Maintenance handbook)

Porsche Approved Warranty is 1 year, once the vehicle is outside the original vehicle warranty period.

Warranty can be claimed from any Porsche partner across the world.

Warranty Periods for Puerto Rico

  • 4 year / 50,000 mls (80,000 km) warranty for all new vehicles whichever occurs first;
  • 2-year warranty for genuine Porsche parts, exchange parts and accessories, which are used or sold outside of warranty work. The warranty period for Porsche parts which are used in connection with warranty work ends contemporaneously with the warranty period for the purchased item which has become defective;
  • 12-year long-life warranty against rust holes in the bodyshell. (Please refer to the conditions in the Warranty and Maintenance handbook)

Porsche Approved Warranty is 2 years / 100,000 mls (160,000 km), once the vehicle is outside the original vehicle warranty period.

Warranty can be claimed from any Porsche partner across the world.